Do You Believe?


A lot has been written about retention, engagement and culture over the past decade. Not much about just pure “believing”. Some call this buying in.

I have just spent two yrs. at one of the most prolific mission driven organizations on the planet. They have very smart and talented people, they have an incredibly strong mission. They also have many folks who are partially bought in. Meaning that  doubts about the organization start to appear once their aboard. That’s not how everyone starts, it just evolves that way over time. The cognitive dissonance enters into the picture as time goes on. This is true at most organizations, especially those with strong Missions or cultures. The Mission is the attraction. With cultures its often the perception of what really is.

Take Disney for example, they have one way of doing things right down to your dress and grooming. Most folks love joining them…Reading their exit interviews is an other story. At Amazon the allure of the cool business evaporates quickly once folks realize what is expected and that unless you ‘buy in’ 100% your gone very quickly.

Some folks have terms for this and there not always nice. Toxic, Cut throat, cultish, crazy and a 100 others are bantered about. Sometimes the Mission is great, but its everything else that isn’t.

For me leaving Success had little to do with the Mission or my performance, and no I was not ambivalent, quite the contrary. It had to do with beliefs….and a line in the sand. Sometimes in HR you just can’t go past the line, even when told to….I don’t need a policy manual to know right from wrong. Most HR folks don’t need one either, but each needs to make choices they can live with and work with.

As Dave Mason once sang ; “So let’s leave it alone, ’cause we can’t see eye to eye
There ain’t no good guy, there ain’t no bad guy
There’s only you and me and we just disagree”

So I ask, Do you Believe?



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